Refund Policy

**Effective Date:** September 1, 2024

At The Joseph Foundation, we strive to ensure complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

- The product or service must have been purchased directly from [Your Company Name].

- A refund request must be submitted within [X] days from the date of purchase.

- Proof of purchase (e.g., receipt, order confirmation) must be provided.

Refund Process

1. **Request a Refund:** To initiate a refund, please contact our support team at [Email Address] with your order number and reason for the refund.

2. **Approval:** Once we receive your refund request, we will review it and notify you of the status within [X] business days.

3. **Refund Method:** Approved refunds will be processed back to the original method of payment. It may take [X] business days for the refund to reflect in your account.

Non-Refundable Items

The following items are **non-refundable**:

- [Insert Non-Refundable Product/Service Type (e.g., downloadable products, custom services)]

- [Specify any conditions under which refunds are not provided]

Exchanges

If you received a defective or damaged product, we offer exchanges instead of refunds. Please contact us within [X] days of receiving the product for an exchange.

Late or Missing Refunds

If you haven’t received a refund within the stated timeframe, please check with your bank or payment provider. If you’ve done this and still have not received your refund, please contact us at [Email Address].

For questions about this Refund Policy, please contact us.